Module - Sending Email

Sending Email

The Blackboard Email allows users a way to send email messages outside of the Blackboard system without having to login to a separate email client. 

Accessing the Blackboard Email Tool

If the instructor is using the Blackboard Email system, then you will receive those messages via your Preferred Email account.

Note: Course Menu Customization - Your instructor has the ability to rename the email link on the course menu, so even though the course menu link may be called something different, the Email page will be clearly labeled.  
 

Emailing your Instructor

You can use the Blackboard email tool to email your instructor.  Once you have clicked into the email tool, find the option "All Instructor Users".

Note: Email Recipient Customization - Your instructor has the ability to enable or disable email recipients within the email tool. If you do not see one or more of the above recipient options, your instructor may have disabled them.  
 

Creating and Sending Email

Once you have selected the "All Instructor Users" email option, you will be taken to the email composition page.  You should see your course instructor(s) listed in the "To" field, and your own email address listed in the "From" field.  These are automatically loaded from the system and are not editable.

To send an email to your instructor:

  1. Enter a Subject for your email message.
  2. Type your Message in the corresponding text area field.
  3. If necessary, click Attach a File to browse for files from your computer. You can attach multiple files. After you add one file, the option to attach another file appears.
  4. Click Submit to send your message.
Note: Inactivity Timer - Please keep in mind that Blackboard has a 30 minute activity timer and typing is not a recognizable activity. If you are typing a message and it takes more than 30 minutes to complete, the page may reset. When the page resets, it will not send your email and you will lose the body of your message. You may want to type your message into a word processor then copy and paste it.
 

Email Tips:

Here are a few tips that can help you keep your Email messages efficient and effective:

  • Provide a greeting
  • Make your message clear and concise
  • Use complete sentences
  • Check your spelling and grammar
  • Quote others when appropriate
  • Provide a concise and clear subject line
  • ALL CAPS can be seen as raising one’s voice online
  • Put a signature with your name at the end
  • Keep emails sent to your instructor so you have proof of correspondance
  • Keep a courteous and professional tone