Enrollment Information - Veterans Support Services
Full-time Student Status
Full-time enrollment is equivalent to 12 credits during the standard 16-week enrollment period for Fall and Spring semesters. You must be enrolled in 12 credits for the entire term to remain in full-time status. When an enrollment period is less than 16 weeks, enrollment status is prorated on a calculated semester hour equivalency (i.e. the shorter the term, the fewer credit hours required for full-time status). Students will only receive benefits for the actual days they are enrolled in a semester.
Monthly Enrollment Verification
Chapter 33: Chapter 33 students are now required to verify their enrollment status monthly to continue receiving their BAH payments. You will verify your enrollment via text (see instructions here) or by contacting the Education Call Center at 1-888-442-4551. If you fail to verify your enrollment for two consecutive months your BAH payments will be placed on hold. You will then have to take additional steps to verify your enrollment and have the payments resumed.
Chapters 30, 1606, and 1607: You may verify your enrollment by phone at 1-877-823-2378 or online using WAVE. You may verify anytime beginning the last day of the month. If you do not verify, a payment will not be issued.
Chapters 31 and 35 do not have to verify their enrollment monthly.
Developmental/remedial courses (course numbers less than 100-level) cannot be certified to the VA if taken online. Online remedial courses will not factor in when determining your full-time enrollment status and will have to be funded by sources other than VA Education Benefits.
Only courses that are required for your degree program will be certified to the VA. VSS uses DegreeWorks to determine requirements. It is the student's responsibility to review their schedule each semester with their advisor to confirm elgibility of their courses. If you have any questions about particular courses, please contact VSS for clarification or assistance.
All changes in enrollment must be reported to VSS immediately. This includes adds, drops, withdrawals, and changes of program. Delayed reporting of changes could result in an overpayment from the VA. Administrative corrections to certifications to adhere to VA Policy may result in a student debt either to VU or the Department of Veterans Affairs.
If you are a military student who is activated or reactivated during the semester, you should contact Veterans Support Services at firstname.lastname@example.org. You will need to complete a withdrawal form and submit a copy of your active duty orders.
Request for Certification Form
You are required to complete the Request for Certification form each semester and submit it to our office. We cannot report your enrollment information to the VA without your signature on the form.
VA Education Benefits Student Agreement
You will need to sign a VA Education Benefits Student Agreement before being certified. This outlines important information you need to know regarding your education benefits and only has to be completed once. Please maintain a copy for your records and we will be sure to keep a copy in your student folder in VSS.
Permission to Release Student Information
Each student will need to complete a Permission to Release Student Information form to indicate who (if anyone) VSS has permission to disclose benefit information to. VSS will not discuss student account information with your parents/spouse/designated contact without your written consent. The Department of Veterans Affairs is exempt from traditional FERPA guidelines, which includes Chapter 31 VR&E Counselors, and do not need to be listed on this form.